Caruna

Operating model implementation support

“In 2018 we updated our strategy due to the disruption in the energy sector and consequent significant changes in the competitive and operating environment. At the same time, we implemented significant changes to our operating model and values to speed up cultural change.

All these changes resulted in great number of initiatives being run at the same time, causing execution challenges. Also, due to changes in the organization and my leadership team, my new team was not aligned on management practices and goals.

Brave Alliance supported us in establishing clear picture of the current state, aligning the management team and defining the team’s role in leading execution of these numerous simultaneous changes. Clarified management priorities, strengthened execution focus and more engaged people were the key outcomes.

Clarity on how Electrical Networks contributes to implementing Caruna’s strategy, improved commitment of the management team, and solid implementation plans with clear objectives accelerated strategy execution significantly. Employee engagement index improved by 6 %-points to an all-time high. Strategic KPIs (customer satisfaction, safety, quality, predictability) show continuous positive trend.

Brave’s approach took our business reality and needs as the starting point and allowed sufficient focus to really dig into individuals’ situations, establishing team alignment and common direction. The results speak for themselves.”